Customer Logins

Please select the service
you wish to log in to.

Docsaway Login

Login to Docsaway to:

  • Upload PDF documents for mailing
  • Add funds
  • Set preferences
  • View live and test transaction history
  • Configure preferences and passwords
  • Access API settings
  • Configure email to mail service
  • Access manuals and guides

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L-Mail Login

Log in to L-Mail to:

  • Type letters for mailing
  • Add funds
  • Perform mail shots
  • View transaction history
  • Set preferences & passwords
  • Access API settings
  • Configure email to mail service
  • Access manuals and guides

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Hosting Client Portal Login

Log in to the Hosting Client Portal to:

  • Access all your hosting control panels
  • View all hosting services & domain names
  • View and raise support tickets
  • View, print and pay invoices
  • View our Knowledgebase
  • View our system status reports

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Hosting Control Panel Direct Login

Log in to Hosting Control Panel Direct to:

  • Access a specific hosting control panel
  • Configure your hosting and email service
  • View your statistics

These services are also available via
http://cpanel.your-domain.com

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Web Mail Direct Login

Log in to Web Mail Direct to:

  • Send and Receive email via a browser
  • Configure Forwarding Options
  • Add Auto Responders
  • Email Trace
  • Configure email client

These services are also available via
http://webmail.your-domain.com

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Privacy Policy

Introduction

QiQ is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you. Throughout this document "QiQ" means QiQ Communications PTY Ltd of PO Box 1111, Terrigal, NSW 2260 Australia.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us. Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only to QiQ and not to other companies' or organisations' websites to which QiQ is linked.

Collection of information

Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.

QiQ collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us. Another example of QiQ collecting anonymous information is when QiQ audiences are invited to respond to surveys on QiQ website. The surveys may ask you for demographic information such as your age, gender and postcode. This information is collected for research purposes, is used in the aggregate (where possible), and remains anonymous. Many of the individuals who access our services are anonymous to us.

The second type of information that QiQ collects is personal information. QiQ will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, QiQ can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.

Sometimes, we may specifically ask for personal information about you when you sign up to use a service. Certain information may be required, such as your name, age, internet address or screen name, billing address, type of computer, credit card number, in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond.

QiQ does not store credit card information, instead we utilise the services of third parties to process transactions on our behalf and to store client card details if they elect to do so. For example, when paying for services through our checkout, clients will be taken to either Worldpay or Paypal websites to submit their payment. QiQ are only notified of the success or failure of the transaction, not the card details. Similarly, if clients utilise the Braintree payment gateway, card details are stored remotely by Braintree, not QiQ. How much of your personal information that you choose to disclose to QiQ is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you take part in a discussion forum or enter one of the competitions on our websites.

Use of anonymous information

QiQ automatically gathers anonymous information to monitor the use of QiQ like the numbers and frequency of visitors to QiQ and its areas. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve QiQ to assure that it is as appealing as we can make it for as many users as possible. QiQ may publish or provide this aggregate data to other people.

Use of personal information

QiQ will only use the personal information you have chosen to provide us for the purpose for which you provided it. QiQ will not use it for any other purpose without your consent.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This website is built using PHP & mySQL web technologies, as part of that we use the built in session cookie to manage your session. When you navigate to the site, the server establishes a unique session that last for the duration of your visit.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Disclosure

There will be occasions where it will be necessary for QiQ to disclose your personal information to third parties. QiQ may be required by law to disclose the information, or QiQ may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products online from QiQ, QiQ may need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside QiQ unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.

No sale of personal information

Under no circumstances will QiQ sell or receive payment for licensing or disclosing your personal information.

Interacting with QiQ

There are many interactive features on QiQ that you can contribute to. These include: Guestbooks, Forums, Event Diaries, Reviews, Recipes, Online Voting, Community, Mailing Lists and Email. When interacting with QiQ, we suggest that you use your discretion and exercise caution when providing your personal information.

Note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas. For example, when participating in a QiQ Communications PTY forum, guest book or chat area, your name will appear on the message board. QiQ recommends that applicants registering online do not use their real names, but a pen name or pseudonym. You must not intentionally use the name of another living person.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.

Access and correction: personal data

If QiQ holds your personal information QiQ will where possible provide you with access to the information. QiQ will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Security

QiQ operates secure data networks that are designed to protect your privacy and security.

Complaints about privacy

If you have any complaints relating to online privacy issues on our websites, please notify QiQ. While QiQ accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to QiQ privacy policy

If we decide to change the QiQ Privacy Policy, we will post those changes here.