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L-Mail
Docsaway
Maximum number of pages
3
40
Type a letter in a browser
Send Audio Letters
Send Braille Letters
HTTP Post API
SOAP API
Upload your letter in a browser (PDF)
Easily include pictures
Supports Colour
Data Encrypted
Pay in one of eleven currencies
Send letters via email
Address book to store contacts
Free email support

Customer Logins

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you wish to log in to.

Docsaway Login

Login to Docsaway to:

  • Upload PDF documents for mailing
  • Add funds
  • Set preferences
  • View live and test transaction history
  • Configure preferences and passwords
  • Access API settings
  • Configure email to mail service
  • Access manuals and guides

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L-Mail Login

Log in to L-Mail to:

  • Type letters for mailing
  • Add funds
  • Perform mail shots
  • View transaction history
  • Set preferences & passwords
  • Access API settings
  • Configure email to mail service
  • Access manuals and guides

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Hosting Client Portal Login

Log in to the Hosting Client Portal to:

  • Access all your hosting control panels
  • View all hosting services & domain names
  • View and raise support tickets
  • View, print and pay invoices
  • View our Knowledgebase
  • View our system status reports

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Hosting Control Panel Direct Login

Log in to Hosting Control Panel Direct to:

  • Access a specific hosting control panel
  • Configure your hosting and email service
  • View your statistics

These services are also available via
http://cpanel.your-domain.com

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Web Mail Direct Login

Log in to Web Mail Direct to:

  • Send and Receive email via a browser
  • Configure Forwarding Options
  • Add Auto Responders
  • Email Trace
  • Configure email client

These services are also available via
http://webmail.your-domain.com

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Terms and Conditions

Docsaway, Docsaway.com and http://www.docsaway.com are trading names of QiQ Communications PTY LTD. QiQ Communications PTY LTD is registered a registered business in Australia with a registered address of QiQ Communications PTY LTD, 45 Ena Street, Terrigal, NSW 2260.

The user of the Docsaway service is referred as The Client. The Client must agree to our terms and conditions prior to placing an order with Docsaway. These terms and conditions also apply for orders placed though websites in association with Docsaway directing traffic to this site.

  1. General
    1. We do not review messages or confirm the validity of information received. We are not responsible for any documents posted. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of Docsaway or any entity associated with us.
    2. The client agrees, through use of this service, that they will not use this service to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violating any law.
    3. The client agrees to respect and conform with the British Malicious Communications Act.
    4. The client agrees not to post any copyrighted material unless the copyright is owned by them or by Docsaway.
    5. Although this service does not review the content of all messages posted and is not responsible for the content of any of these messages, Docsaway reserve the right to delete any message for any or no reason whatsoever. The Client remains solely responsible for the content of messages, and agrees to indemnify and hold harmless this service, (the makers of this service and its software), and their agents with respect to any claim based upon transmission or delivery of message(s).
    6. Docsaway reserve the right to reveal the clients identity (or whatever information we know about the client) to the authorities in the event of a formal complaint or legal action arising from any message posted by the client.
    7. Docsaway reserve the right to re-route documents via any location when operational requirements prevent documents being delivered from the clients preferred location. The difference in cost between the original and new location for document processing will either credited or debited from the clients account depending on the price difference.
  2. Fees
    1. The client will be charged by credit card, or other methods of money transmission, for the use of Docsaway. Payment will be charged by Docsaway before the service will be made available. In the event of any failure by the client to make payment or arrange a credit card with available credit, correspondence will not be processed.
    2. Use of our service implies authorisation to use the credit card that is being used for this service. Non-authorised use of a credit card will be considered fraudulent and give us grounds for the consideration of legal action.
    3. A credit balance for Docsaway expires 180 days after the last chargeable use of the Docsaway Credit. Credit balances that are not used within the said 180 day period will be lost.
  3. Renewal
    1. Renewal of The Agreement and acceptance of any additional orders shall be at Docsaways sole discretion. Pricing for any renewal period is subject to change by Docsaway from time to time. Renewal of the term will be continued automatically, unless the client cancels service, in accordance with the cancellation terms. The Docsaway service can be withdrawn at anytime without notice.
  4. No Assignment or Resale of Software
    1. The client may not resell, re-use, assign or transfer any of the images, data or programming code created for or associated with Docsaway without written consent. Any attempt to resell, assign or transfer such data shall result in immediate termination of this contract, without liability to Docsaway.
  5. Limitation of Liability
    1. In the event that Docsaway fails to publish a product line in accordance with the schedule agreed upon pursuant to this Agreement (or in the event of any other failure, technical or otherwise, of such product to appear as provided in this Agreement), the sole liability of Docsaway shall be limited to the purchase price of the transaction.
    2. In no event shall Docsaway be responsible for any consequential, special, lost profits or other damages arising from any failure to timely publish any product in accordance with this agreement. Without limiting the foregoing, Docsaway shall have no liability for any failure or delay resulting from any governmental action, fire, flood, insurrection, earthquake, power failure, riot, explosion, embargo, strikes whether legal or illegal, labor or material shortage, transportation interruption of any kind, work slowdown or any other condition beyond the control of Docsaway affecting production or delivery in any manner.
    3. Clients are joint and severally liable for all documents produced via an Docsaway account. It is the clients responsibility to keep passwords, user names and Docsaway codes confidential. The primary account holder is liable for all costs and expenses relating to the use of the Docsaway account, including usage by additional users authorised access to the account by the primary account holder.
  6. The Client Representations; Indemnification
    1. The client agrees to indemnify and hold Docsaway harmless against any and all expenses and losses of any kind (including, without limitation, any claim of trademark or copyright infringement, libel, defamation, breach of confidentiality, false or deceptive advertising or sales practices) and /or any material of The Client to which users can access through the service.
  7. Provision of Materials and Information
    1. The client will provide all necessary materials and information, in accordance with Docsaway's policies in effect from time to time including (without limitation) the manner of transmission to Docsaway and the time prior to release of the service. Docsaway shall not be required to publish any service that is not received in accordance with such policies.
  8. Client Data
    1. Although Docsaway owns the data storage, databases and all rights to the Docsaway application, we will never sell or share client data with any third-parties, or contact clients contacts directly. We will also not utilize client data in our databases to market to client contacts, advertise to, or contact them for any other means of profit. We respect the privacy of our subscribers, and the privacy of their client data.
    2. Docsaway.com and QiQ Communications PTY LTD takes the security and privacy of its systems and its customer's data very seriously. In order to do this we utilise both process and technology to secure such systems and data. Both are under constant review to ensure we provide a quality service to our customers.
    3. Parliament has created specific offences for unauthorised actions against computer systems and data. Docsaway will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
  9. Right to Reject Client
    1. All contents of the service are subject to Docsaway's approval. Docsaway reserves the right to reject or cancel any client, at any time.
  10. Cancellations & Refunds
    1. Clients using the Docsaway subscription service must contact Docsaway before the next billing period to cancel the service. The client will not be billed for any cancellation, and there are no term commitments. No refunds will be made on services already paid for, and service fees will not be prorated. Additionally, any setup fees charged will not be refunded.
    2. The product being sold is actually a "service". The service is completed soon after the form has been submitted. For this reason, refunds are not possible because the service may have already occurred by the time we are notified. We reasonably make the assumption that information provided to us is correct and cannot give refunds for incorrect or obsolete information or addresses. It is the clients responsibility to supply a current and correct address because the information cannot be validated by Docsaway. Acceptance of the clients data from our website does not indicate that information is correct or valid. Missing data or local spellings and abbreviations are used entirely at the clients own risk.
    3. Orders that are missing vital information or that have data fields that have become corrupt may not be processed. Orders that cannot be processed will be deleted. Liability will be for only the price of the requested transaction. Under normal circumstance, all orders will be processed regardless of apparently missing address information. It is impossible for QiQ Communications PTY LTD, trading as Docsaway to analyse the validity of any address due to the limitless permutations, spellings, and abbreviations found throughout the world. QiQ Communications PTY LTD, trading as Docsaway assumes the user is aware of the importance of an accurate address and the use of any postal codes that are available, and is therefore accepting the risk of no delivery.
    4. Documents which get returned to Docsaway due to incorrect or obsolete address information will be discarded, with no refund. Documents which get lost in the postal system and are never delivered or returned will not be refunded.
    5. Docsaway reserves the right of limited censorship. Although we do not and cannot review all the messages processed by us, we will not knowingly send text or images of a sexually inappropriate or unlawful nature. We reserve the right to cancel the clients order and refund to their credit card. Liability will be for only the price of the requested transaction. As with all automated processes, we can never guarantee that the content of any document will be monitored by a data processor and therefore can never be responsible for the content of the documents.
    6. Refunds will be given at the discretion of the company management.
  11. Construction
    1. No conditions other than those set forth in this agreement shall be binding on Docsaway unless expressly agreed to in writing by Docsaway.
  12. Availability
    1. Unless otherwise stated, the products and services featured on this web site are available worldwide, except where prohibited by law. Provided financial transactions are conducted by financial agencies recognizable and authorized by QiQ Communications PTY LTD, trading as Docsaway.
    2. Product delivery to final destination is not guaranteed. Docsaway only guarantees delivery to the local Post Office. Delivery addresses given must be current and proper legal addresses, recognised by the local postal establishment, or delivery may not be possible. Service is void where prohibited by political intervention or international sanctions.
  13. Disclaimer
    1. Docsaway, is making an "invitation to treat" as described under Australian law. The services and products described by this web site, and Docsaway does not constitute an "offer". There is no contractual agreement.
    2. The information on this web site is provided "as is", with no warranty or representation of any kind, express or implied, including those of merchantability and fitness for a particular purpose, or arising from a course of dealing, usage or trade practice. QiQ Communications PTY LTD trading as Docsaway, is a Australian Limited Company, has made all reasonable efforts to ensure that information provided through this web site is accurate at the time of inclusion, however it accepts no liability for any inaccuracies or omissions in this web site. The information available on this site may be incomplete, out of date or inaccurate. For specific information or confirmation, please contact support using our support form. Docsaway reserves the right to make changes and corrections at any time without notice. It is a condition of allowing the client free access to the material on this web site that Docsaway will not be liable for any loss or damage of any kind, including direct, indirect, special and consequential loss or damage of any kind, arising from the use of this information obtained either directly or indirectly from this web site.
    3. Docsaway, is not responsible for the content of any other organisation's web site whose links are contained within this site. The inclusion of any such link does not imply an endorsement by Docsaway, of the linked site.
    4. Docsaway, is not responsible for the content of any of the documents produced by its service. The process is highly automated and relies on the integrity and honesty of its clients. Full cooperation by Docsaway, will be given to any legal investigation of criminal activity utilizing our service.
    5. The above exclusions and limitations apply only to the extent permitted by law. None of the clients statutory rights as a consumer are affected.
  14. Trade Mark and Copyright Notices
    1. The Docsaway name and logo and text are unregistered trade marks of QiQ Communications PTY LTD, trading as Docsaway of Australia and other countries. The names of the goods and services of Docsaway featured on this web site are unregistered trade marks of QiQ Communications PTY LTD, trading as Docsaway and its licensors.
    2. This website is a copyright work of QiQ Communications PTY LTD, trading as Docsaway. The contents of this web site are © QiQ Communications PTY LTD, trading as Docsaway and its licensors 2003 - 2012.
  15. Miscellaneous
    1. The Agreement, (i) shall be governed by and construed in accordance with, the laws of Australia without giving effect to the principles of conflicts of law; (ii) may be amended only by a written agreement executed by an authorised representative of each party; and (iii) constitute the complete and entire expression of the agreement between the two parties, and shall supersede any and all other agreements, whether written or oral, between the parties. If any of these terms are deemed invalid or unenforceable under applicable law, (including, but not limited to the warranty disclaimers and liability limitations set out above) then the invalid or unenforceable provision will be deemed severed from these terms and the remainder shall continue to apply. The client hereby consent to the exclusive jurisdiction of the Australian courts in all disputes arising out of the use of this web site.