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Type a letter in a browser
Send Audio Letters
Send Braille Letters
Upload your letter in a browser (PDF)
Easily include pictures
Supports Colour
Data Encrypted
Pay in one of eleven currencies
Send letters via email
Address book to store contacts
Free email support

Customer Logins

Please select the service
you wish to log in to.

Docsaway Login

Login to Docsaway to:

  • Upload PDF documents for mailing
  • Add funds
  • Set preferences
  • View live and test transaction history
  • Configure preferences and passwords
  • Access API settings
  • Configure email to mail service
  • Access manuals and guides

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L-Mail Login

Log in to L-Mail to:

  • Type letters for mailing
  • Add funds
  • Perform mail shots
  • View transaction history
  • Set preferences & passwords
  • Access API settings
  • Configure email to mail service
  • Access manuals and guides

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Hosting Client Portal Login

Log in to the Hosting Client Portal to:

  • Access all your hosting control panels
  • View all hosting services & domain names
  • View and raise support tickets
  • View, print and pay invoices
  • View our Knowledgebase
  • View our system status reports

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Hosting Control Panel Direct Login

Log in to Hosting Control Panel Direct to:

  • Access a specific hosting control panel
  • Configure your hosting and email service
  • View your statistics

These services are also available via

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Web Mail Direct Login

Log in to Web Mail Direct to:

  • Send and Receive email via a browser
  • Configure Forwarding Options
  • Add Auto Responders
  • Email Trace
  • Configure email client

These services are also available via

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Document Tracking: Reference

Frequently Asked Questions

How much does a Docsaway account cost?

A Docsaway account is available at no charge. An initial AUD$5.00 deposit is required to open your account. This is used as the opening balance from which the cost of mailing your documents is deducted. Your account has to be kept in credit for letters to be produced and mailed. Discounts are provided for bulk users who should contact Docsaway for further details.

What support is available?

We are happy to answer any questions relating to the use of Docsaway. Simply raise a support ticket by clicking the 'Contact Us' menu.

Are my credit card details safe?

Yes. Docsaway use Worldpay, a UK based payment processor for all credit card transactions. Your card details are encrypted and Docsaway never knows your card number, we just get notified of successful transactions.

Can I place test transactions?

Yes. Once you open a Docsaway account you can select to mail documents in either test or live mode. In test mode, no funds are taken from your live balance (and no documents are actually mailed) but all functionality can be tested to ensure the system meets your requirements.

How do I open a Docsaway account?

Select "Open Account" to visit our account opening page.

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